Effective Date: October 28, 2024

At Myika Technologies Sdn Bhd ("we", "our", "us"), the provider of SearchTube AI ("the Software"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Software.

By using the Software, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using the Software.

1. Information We Collect

We collect information from you when you use the Software, including:

• Personal Information: When registering for an account or contacting customer support, we may collect personal details such as your name, email address, and payment information.
• Usage Data: We collect information about how you interact with the Software, including your search queries, video links uploaded, and other usage patterns.
• Technical Data: This includes your IP address, browser type, device information, and other technical details related to your use of the Software.

2. Use of Information

We use the collected information for the following purposes:

• Providing and improving the Software: To operate and improve the Software's functionality.
• Customer support: To respond to your inquiries and provide assistance.
• Legal compliance: To comply with applicable laws and regulations.

3. User-Generated Content

Your questions, content, and other materials generated while using the Software are not used to train or improve our AI models. We respect your privacy and ensure that your data is not repurposed for training purposes without your explicit consent.

4. Data Retention

We retain your data as long as necessary to provide the Software and comply with our legal obligations. If you request the deletion of your data, we will process your request within 30 days. This includes deleting your account and any content or data associated with it.

5. Data Sharing

We do not share your personal data with third parties except in the following cases:

• Service Providers: We may share information with trusted third-party service providers who assist in the operation of the Software, such as hosting services, payment processors, and customer support platforms.
• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but you will be notified before your information is transferred.

6. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your data: Request a copy of the personal information we hold about you.
• Request deletion of your data: You can request that all data associated with your account be deleted. We will process such requests within 30 days.
• Opt-out of communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience and track usage patterns. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the Software.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes, and your continued use of the Software after such changes indicates your acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at hello@kingbearai.com.